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Logistics optimization for a medium-sized auto parts factory

A medium-sized auto parts manufacturer regularly sought transport from northern to southern Germany, but had difficulties finding reliable transport companies. Communication was often unclear and there was no central system for managing orders.

Routewise gave the company access to an extensive network of transport providers. The control tower ensured real-time tracking and offered 24/7 support. Thanks to the central system, the managing director was able to easily create and control all orders.

The effects were clear:

  • More orders: By accessing the Routewise marketplace, the company was able to book more shipments and thus increase production
  • Better transparency and communication: The control tower enabled real-time tracking and rapid communication when needed
  • Higher customer satisfaction: Improved transparency and seamless logistics led to satisfied customers and increased reliability

Since implementing Routewise, the company has not only been able to improve transport logistics, but also increase efficiency and gain customer trust. Real-time tracking and direct access to support gave the managing director the control he needed for an efficient logistics process.

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FAQ

Can I integrate Routewise with my existing ERP system?

Yes, Routewise offers flexible and easy integration with various ERP systems. You can connect Routewise to your ERP system via an API or an EDI interface and thus synchronize and optimize your logistics data.

What support options does the Routewise TMC offer for operational issues?

The Routewise TMC provides you with comprehensive and reliable support for all operational issues that may arise during your shipments. You can reach Routewise Support anytime via phone, email, or chat and get quick and professional help. The Routewise TMC also monitors your shipments in real time and informs you of possible disruptions or delays. The Routewise TMC also offers you solutions and alternatives to make your shipments as smooth as possible.

What kind of support does Routewise provide for questions or issues on the marketplace?

Routewise offers comprehensive and reliable support for questions or problems on the marketplace, which can be reached at any time via phone, email or chat.

As a customer, how can I compare and select offers on the Routewise Marketplace?

As a customer, you can easily and quickly compare and select offers on the Routewise Marketplace by publishing your transportation requirements and receiving offers from various transportation providers that you can filter and sort according to various criteria.

What exactly is the Routewise Transport Management Center (TMC)?

The Routewise Transport Management Center (TMC) is a digital platform that enables you to comprehensively and intelligently manage your logistics processes. With the Routewise TMC, you can plan, book, track, optimize and analyze your shipments. The Routewise TMC gives you access to a wide network of qualified and certified transport providers who offer you the best prices and services. The Routewise TMC also offers you transparent and simple billing and documentation of your transports.