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At Routewise, we're always ready to answer your questions and provide assistance. Whether it's general inquiries, technical support, or specific questions about our services, we're here to help.

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FAQ

What support options does the Routewise TMC offer for operational issues?

The Routewise TMC provides you with comprehensive and reliable support for all operational issues that may arise during your shipments. You can reach Routewise Support anytime via phone, email, or chat and get quick and professional help. The Routewise TMC also monitors your shipments in real time and informs you of possible disruptions or delays. The Routewise TMC also offers you solutions and alternatives to make your shipments as smooth as possible.

As a customer, how can I compare and select offers on the Routewise Marketplace?

As a customer, you can easily and quickly compare and select offers on the Routewise Marketplace by publishing your transportation requirements and receiving offers from various transportation providers that you can filter and sort according to various criteria.

Can I integrate the Routewise Marketplace with my existing logistics systems?

Yes, the Routewise marketplace can be connected to existing logistics systems via an API or an EDI interface.

How does the Routewise TMC ensure the security and compliance of my data?

The Routewise TMC secures and protects your data through strict technical and organizational measures. With encrypted transmission and secure storage, it complies with current data protection regulations. It is also guaranteed that only authorized persons have access to your data. Routewise TMC also allows you to edit or remove your data as you wish.

How does Routewise choose transportation providers for the marketplace?

Routewise selects transport providers for the marketplace according to strict quality and safety criteria and regularly reviews and evaluates them.